Privacy Policy

We collect information you provide directly, such as when you contact us for toll road guidance, subscribe to updates, or request personalized route planning assistance. This may include your name, email address, travel details, vehicle information, and specific questions about German and Austrian toll systems. We also automatically collect certain technical information including IP addresses, browser types, device information, and website usage patterns to improve our services and provide relevant content about European highway systems.

Your personal information is used to provide expert guidance on toll road systems, respond to your inquiries about German and Austrian highway regulations, send relevant updates about toll system changes, and improve our content based on user needs. We use technical data to analyze website performance, understand user preferences for toll road information, and enhance the overall user experience. We may also use aggregated, anonymized data to create insights about toll road travel patterns and user interests.

We store your personal information securely using industry-standard encryption and security measures. Data is retained only as long as necessary to provide our services, comply with legal obligations, and maintain records for legitimate business purposes. Technical data and website analytics are typically retained for up to 24 months, while correspondence and service-related information may be kept longer to ensure continuity of support for your toll road travel needs.

You have the right to access, correct, or delete your personal information at any time. You can unsubscribe from our communications, request a copy of your data, or ask us to restrict processing of your information. If you have concerns about how we handle your data related to toll road services, you can contact us directly or file a complaint with relevant data protection authorities. We will respond to all legitimate requests within 30 days and work to resolve any privacy concerns promptly.

We may use trusted third-party services for website analytics, email communications, and customer support tools to better serve your toll road information needs. These partners are carefully selected and bound by strict data protection agreements. We do not sell your personal information to third parties, and any data sharing is limited to what is necessary to provide our services. We may also link to external resources about toll systems, but we are not responsible for the privacy practices of other websites.

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encrypted data transmission, secure server infrastructure, regular security audits, and staff training on data protection best practices. While we strive to protect your information using industry-standard security protocols, no internet-based service can guarantee absolute security, and we encourage users to take their own precautions when sharing sensitive information online.

Our services are designed for adults planning European travel and are not intended for children under 13 years of age. We do not knowingly collect personal information from children, and if we become aware that a child has provided us with personal information, we will take steps to delete such information promptly. Parents or guardians who believe their child has provided us with personal information should contact us immediately so we can address the situation appropriately.

We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements related to toll road information services. When we make significant changes, we will notify users through our website or direct communication. We encourage you to review this policy regularly to stay informed about how we protect your privacy. The most current version will always be available on our website with the last updated date clearly displayed.